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Before-and-after galleries are the first thing plaintiffs check.

Any business open to the public can be sued over its website, and it is happening every week. In September 2026 alone, 360 lawsuits were filed (UsableNet). Federal website lawsuits rose 27% in 2025, to 3,117 (Seyfarth Shaw). The first half of 2026 was the busiest on record (UsableNet). It can start with a demand letter, or go straight to a lawsuit.

The most common problem is a gallery component that gives every image the same generic description, or none. Because it is one shared component, a single fix clears it across the whole gallery.

Reconstructive work billed to Medicare or Medicaid brings the Section 504 rule in as well.

What usually breaks.

  • Gallery lightboxes a keyboard cannot reach
  • Generic or empty text descriptions on clinical photos
  • Video consult tools with no captions
  • Consent PDFs a screen reader cannot read
  • Menus with no visible focus

Common questions

What kinds of barriers should we look for?

Look for barriers that prevent people from finding information or completing a task. Missing form labels, unreadable text and controls that cannot be used with a keyboard need attention. Source: Department of Justice web accessibility guidance.

Will a widget fix our website?

A widget does not replace fixing barriers in your code. Test the actual pages and customer tasks instead of relying on a badge or toolbar.

Where should we start checking?

Start with the tasks customers need to complete. Our free grade can identify problems for further review, and testing by people helps find barriers software misses.

Can we keep our existing site?

We can assess whether your existing site can be fixed. AI-powered fixes, tested by our team. If the work needs a rebuild, we explain the scope before you decide.

What's your site's grade?

Free. No account. Your grade is usually ready in 1 to 2 minutes.