Does website access matter for our business?
Yes, if your business is open to the public. Title III of the ADA covers it, and people sue businesses over their websites every week. Source: Department of Justice web accessibility guidance.
← All industries
Booking flows and photo galleries. That is where plaintiffs look.
Any business open to the public can be sued over its website, and it is happening every week. In September 2026 alone, 360 lawsuits were filed (UsableNet). Federal website lawsuits rose 27% in 2025, to 3,117 (Seyfarth Shaw). The first half of 2026 was the busiest on record (UsableNet). It can start with a demand letter, or go straight to a lawsuit.
California's Unruh Act sets statutory damages of at least $4,000 per violation, which is why so many filings land there. New York State and New York City law add their own remedies.
If your med spa bills Medicare or Medicaid for any medical service, see our Section 504 page as well.
What usually breaks.
- Before-and-after galleries with missing or generic text descriptions
- Booking widgets with date pickers a keyboard cannot reach
- Pricing pages that use color alone
- Background videos with no pause control
- Membership sign-ups that trap keyboard users
Common questions
What kinds of barriers should we look for?
Look for barriers that prevent people from finding information or completing a task. Missing form labels, unreadable text and controls that cannot be used with a keyboard need attention. Source: Department of Justice web accessibility guidance.
Will a widget fix our website?
A widget does not replace fixing barriers in your code. Test the actual pages and customer tasks instead of relying on a badge or toolbar.
Where should we start checking?
Start with the tasks customers need to complete. Our free grade can identify problems for further review, and testing by people helps find barriers software misses.
Can we keep our existing site?
We can assess whether your existing site can be fixed. AI-powered fixes, tested by our team. If the work needs a rebuild, we explain the scope before you decide.
What's your site's grade?
Free. No account. Your grade is usually ready in 1 to 2 minutes.